Module 1 - 7: Objectives

: Documenting and Baselining the Network
Upon completion of this Module, you will be able to perform tasks related to:
Network Baselining
Network Configuration Documentation
Building-Block Approach

: Troubleshooting Methodologies and Tools
Upon completion of this Module, you will be able to perform tasks related to:
Using a Layered Architectural Model to Describe Data Flow
Troubleshooting Approaches
Gathering Symptoms
Network Management Tools

: Troubleshooting at the Physical Layer
Upon completion of this Module, you will be able to perform tasks related to:
Characteristics of Physical Layer Optimization Problems
Identifying Physical Layer Problems
Isolating Physical Layer Problems
Implementing Physical Layer Solutions

: Layer 2 Troubleshooting
Upon completion of this Module, you will be able to perform tasks related to:
Characteristics of Data Link Layer Problems
Troubleshooting Switched Ethernet Networks
Troubleshooting Gateway Redundancy Protocols
Troubleshooting ISDN
Troubleshooting Frame Relay
PPP and Layer 2 Considerations for Routed and Routing Protocols

: Layer 3 Troubleshooting
Upon completion of this Module, you will be able to perform tasks related to:
Troubleshooting Network Layer Problems
Troubleshooting Static Routes
Common IGP Routing Protocol Issues, Causes, and Solutions
Troubleshooting RIP
Troubleshooting EIGRP
Troubleshooting OSPF
Troubleshooting IS-IS
Troubleshooting BGP
Troubleshooting Redistribution

: Layer 4 Troubleshooting
Upon completion of this Module, you will be able to perform tasks related to:
Troubleshooting Transport Layer Issues on the Router
Troubleshooting Transport Layer Issues on Network Hosts
Troubleshooting Complex Network Systems

: Layer 1 - 7 Troubleshooting
Upon completion of this Module, you will be able to perform tasks related to:
Troubleshooting the Application Layer
Gathering Information on Application Layer Problems
Troubleshooting TCP/IP Application Layer Protocols
Troubleshooting TCP/IP Application Layer Problems



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