After completing this lab, the
student will be able to analyze user feedback and end-system data to decide in
which OSI layer to begin isolating problems.
After completing this lab, the student will be able to follow a
logical troubleshooting process to define, isolate, and correct problems
outlined in a trouble ticket.
After completing this lab, the student will be able to follow a
logical troubleshooting process to define, isolate, and correct problems
outlined in a trouble ticket.
After completing this lab, the student will be able to follow
a logical troubleshooting process to define, isolate, and correct problems
outlined in a trouble ticket.